Q:Are free samples available? A:1)Samples from stock are available free if no more than 2 pieces.
2)We charge 1.5 times unit price for a customized sample and return the sample cost back after order placed.
3)Note:delivery cost is borne by buyer.
Q:How soon could I get my sample? A:Normally 3-7 working days after sample order placed,depending on the complexity of sample design.
Q:What’s the payment term? A:Our traditional payment term: 30% TT deposit,70% balance paid before shipping.
Q:What’s your delivery time? A: Normally 30~45 working days after confirming order.
Q:What’s your MOQ? A:1)Normally 500PCS MOQ mixing no more than three models and 300pcs MOQ for each color.
2)Note:it could be negotiable according to clients’ particular situations.
Q:How is your production capacity? A: Maxmum monthly output 100,000 pieces.
Q:Could I put my own logo on the helmet or choose my own colors? A:Yes,personalized logo and colors are accepted.
Q:Where your products have been sold to? A:So far our helmets have been sold to over 20 countries and regions around the world including the U.S.,the U.K.,Asia ,South America,Europe,etc.
Q:What is your standard inspection? A:Before shipment all of our finished helmets will be full inspected. We start quality control from raw material to ensure the quality of each component. With full set of advanced inspection equipment, including test machine to proceed the testing of hot and cold temperature.
Q:What kind of after-sales service can you offer? A:For any kinds of complaints from clients,our sales department will solve the problems as soon as possible. We make a promise
that we will responsible for all if it is indeed quality problems to avoid let customer in a passive situation.
Q:Where is your factory located? How can I visit your factory? A:No.318,Nanshan Road,Jianghai District,Jiangmen City,Guangdong Province,China.
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